DOL/EEOICPA Approved
Licensed & Insured
Locally Owned in Knoxville
New Patients in 24-48 Hours
Meet Our Team


Sydney Heacock
Founder & CEO
Sydney's journey in healthcare began as a surgical technician, where she developed a deep respect for patient care from the ground up. She went on to earn her nursing degree and built a career as an independent RN. In 2021, she founded a caretaking business driven by a passion for serving those in need — and in 2025, that vision expanded into PCOTN, bringing skilled nursing services to the region. Sydney is deeply committed to giving back to the East Tennessee community and believes that everyone deserves compassionate, high-quality care close to home.

Hannah Spencer
Chief Operating Officer
Hannah brings both clinical expertise and a forward-thinking leadership style to her role as Chief Operating Officer. A licensed practical nurse, she is currently pursuing her Bachelor of Science in Nursing at East Tennessee State University, where she is expected to graduate next year. Hannah is passionate about tackling the challenges facing home health care head-on and is always seeking new ways to improve the patient experience. Outside of work, she cherishes time with her children and draws inspiration from them in everything she does.
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